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Privacy Policy
Last updated: December 15, 2025
Welcome to Kairos. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
1. Information We Collect
1.1 Personal Information
When you create an account with Kairos, we collect:
- Email address
- Profile information (name, optional profile picture)
- Authentication credentials (encrypted)
1.2 Journal Content
Your journal entries are the core of our service. We collect and store:
- Text entries you create
- Voice recordings you submit (stored as audio files)
- Photos and images you attach to entries
- Metadata associated with entries (timestamps, categories)
1.3 Usage Data
To improve our service and provide personalized insights, we collect:
- Journaling frequency and streak information
- Feature usage patterns
- App performance data and crash reports
- Device information (model, operating system version)
1.4 AI-Generated Content
When you interact with our AI assistant:
- Your prompts and conversations are processed to generate responses
- AI-generated insights and summaries are stored with your account
- Pattern analysis data across your journal entries
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 Core Service Delivery
- Provide, maintain, and improve the Kairos app
- Enable AI-powered journaling conversations
- Generate personalized insights across life dimensions
- Track your journaling streaks and achievements
- Sync your data across multiple devices
2.2 Communication
- Send you important service updates
- Respond to your inquiries and support requests
- Send optional motivational reminders (if enabled)
2.3 Analytics and Improvement
- Analyze usage patterns to improve features
- Monitor app performance and fix technical issues
- Develop new features based on user needs
3. Data Storage and Security
3.1 Where We Store Your Data
Your data is stored using industry-standard cloud infrastructure:
- Local storage on your device (Isar database for offline access)
- Secure cloud storage via Firebase services
- Data centers located in [specify region]
3.2 Security Measures
We implement robust security measures to protect your information:
- End-to-end encryption for data transmission
- Encrypted storage of sensitive information
- Secure authentication via Firebase Authentication
- Regular security audits and updates
- Access controls and monitoring
3.3 Offline Mode
Kairos works offline by storing data locally on your device. This data is encrypted and automatically syncs to the cloud when you're connected to the internet.
4. Data Sharing and Disclosure
4.1 We Do NOT Share Your Journal Content
Your journal entries, voice recordings, and personal reflections are private. We do not sell, rent, or share this content with third parties for marketing purposes.
4.2 Limited Disclosure
We may disclose your information only in these specific circumstances:
- Service Providers: Trusted third-party services that help us operate the app (e.g., Firebase, cloud storage, AI processing). These providers are bound by strict confidentiality agreements.
- Legal Requirements: When required by law, court order, or government regulation.
- Safety and Security: To protect the rights, property, or safety of Kairos, our users, or others.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred (you will be notified).
4.3 AI Processing
To provide AI-powered insights and conversations, your journal content is processed by AI services. This processing:
- Occurs in secure, encrypted environments
- Is used solely to generate personalized insights for you
- Does not involve human review of your content
- Is not used to train AI models on your personal data
5. Your Privacy Rights
You have the following rights regarding your personal information:
5.1 Access and Portability
- Request a copy of all your data
- Export your journal entries in a standard format
5.2 Correction and Update
- Update your profile information at any time
- Correct inaccurate data
5.3 Deletion
- Delete individual journal entries
- Request complete account deletion
- Upon account deletion, all your data is permanently removed within 30 days
5.4 Opt-Out
- Disable push notifications
- Opt out of analytics data collection (may limit some features)
To exercise any of these rights, contact us at privacy@kairos-app.com.
6. Children's Privacy
Kairos is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete such information.
7. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using Kairos, you consent to such transfers. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
8. Data Retention
We retain your information for as long as your account is active or as needed to provide services. Specifically:
- Journal Entries: Retained indefinitely until you delete them or close your account
- Account Information: Retained until account deletion
- Usage Data: Aggregated and anonymized after 12 months
- Deleted Data: Permanently removed within 30 days of deletion request
9. Third-Party Services
Kairos integrates with the following third-party services:
- Firebase (Google): Authentication, database, storage, and cloud functions
- Google Sign-In: Optional authentication method
- AI Services: For generating insights and conversations
These services have their own privacy policies. We encourage you to review them:
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the new Privacy Policy in the app
- Sending you an email notification
- Displaying a prominent notice in the app
The "Last updated" date at the top of this policy indicates when it was last revised. Your continued use of Kairos after any changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: privacy@kairos-app.com
Support: support@kairos-app.com
Terms of Service
Last updated: December 15, 2025
Please read these Terms of Service ("Terms") carefully before using Kairos. By accessing or using the app, you agree to be bound by these Terms.
1. Acceptance of Terms
By creating an account or using Kairos, you agree to these Terms and our Privacy Policy. If you do not agree, do not use the app.
2. Description of Service
Kairos is an AI-powered journaling and mindfulness application that provides:
- Conversational journaling with AI assistance
- Voice recording and transcription
- Photo attachments for journal entries
- AI-generated insights across life dimensions
- Habit tracking and streak visualization
- Achievement badges and gamification
3. User Accounts
3.1 Account Creation
You must create an account to use Kairos. You agree to:
- Provide accurate and complete information
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized access
- Be responsible for all activities under your account
3.2 Age Requirement
You must be at least 13 years old to use Kairos. If you are under 18, you must have parental or guardian consent.
4. Acceptable Use
4.1 You Agree NOT To:
- Use Kairos for any illegal or unauthorized purpose
- Violate any laws in your jurisdiction
- Infringe upon the rights of others
- Transmit malicious code or viruses
- Attempt to gain unauthorized access to our systems
- Reverse engineer or decompile the app
- Use the app to harass, abuse, or harm others
- Share or distribute your account credentials
5. Intellectual Property
5.1 Your Content
You retain all rights to your journal entries, voice recordings, and uploaded content. By using Kairos, you grant us a limited license to:
- Store and process your content to provide the service
- Generate AI insights based on your content
- Backup and sync your data across devices
5.2 Our Content
Kairos and all associated intellectual property (app design, code, trademarks, logos) are owned by us. You may not copy, modify, or distribute any part of the app without permission.
6. AI-Generated Content
6.1 Nature of AI Assistance
The AI-powered features in Kairos are designed to assist with journaling and self-reflection. However:
- AI responses are generated based on patterns and may not always be accurate
- AI insights are for informational purposes only
- Kairos is not a substitute for professional mental health care
- Do not rely solely on AI-generated content for important life decisions
6.2 Medical Disclaimer
IMPORTANT: Kairos is not a medical device and does not provide medical advice, diagnosis, or treatment. If you are experiencing mental health issues, please consult a qualified healthcare professional.
7. Subscription and Payments
If applicable in the future:
- Subscription fees are billed in advance
- Subscriptions auto-renew unless canceled
- Refunds are subject to Apple App Store or Google Play Store policies
- We may change pricing with advance notice
8. Termination
8.1 By You
You may delete your account at any time through the app settings. Upon deletion, your data will be permanently removed within 30 days.
8.2 By Us
We may suspend or terminate your account if you:
- Violate these Terms
- Engage in fraudulent activity
- Abuse the service or other users
- Fail to pay applicable fees
9. Disclaimers
KAIROS IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. WE DO NOT GUARANTEE THAT:
- The app will be uninterrupted or error-free
- Defects will be corrected
- The app is free of viruses or harmful components
- AI-generated content will be accurate or complete
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR:
- Indirect, incidental, or consequential damages
- Loss of data, profits, or business opportunities
- Damages resulting from your use or inability to use Kairos
- Damages exceeding the amount you paid us in the past 12 months
11. Indemnification
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
- Your use of Kairos
- Your violation of these Terms
- Your violation of any third-party rights
12. Changes to Terms
We may modify these Terms at any time. We will notify you of material changes via email or in-app notification. Continued use of Kairos after changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms are governed by the laws of [Your Jurisdiction], without regard to conflict of law principles. Any disputes shall be resolved in the courts of [Your Jurisdiction].
14. Contact
For questions about these Terms, contact us at:
Email: legal@kairos-app.com
Support: support@kairos-app.com
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